Faq

Please note

Our terms of sale, payment and delivery apply to all orders

 

First order:

Only by e-mail, fax or letter

 

Minimum value of order:

In case of delivery excl. packing, freight and tax

EU without VAT Reg.-No.               = 100,- Euro

EU with VAT Reg.-No. and Export  = 200,- Euro

 

Extra charge for small quantities:

Below minimum value of order = + 20,- Euro

 

Packing + freight:

Against invoicing of real charge

 

Dispatch:

By arrangement, parcel service or forwarder

 

Collection at factory:

Monday-Thursday: 8.00 -12.00 am / 1.00 - 4.00 pm
Friday: 8.00 - 12.00 am / 1.00 - 3.00 pm

 

Delivery:

Please send a detailed order with enough precarriage

 

Returns:

We regret, but this is not possible

 

Terms of payment:   

1. Cash by self-collection, about 100,- Euro with 2 % cash discount

2. Net cash on delivery without discount

3. Net in advance without discount within 8 days of invoice and prior to dispatch of goods      

4. Irrevocable letter of credit      

5. Cash against documents                          

6. By agreement