Faq

Please note

Our terms of sale, payment and delivery apply to all orders.

 

First order

Only by letter, fax or e-mail.

 

Minimum value of order

In case of delivery excl. packing, freight and tax.

EU without VAT Reg.-No.               = 100,- Euro

EU with VAT Reg.-No. and Export  = 200,- Euro

 

Extra charge for small quantities

Below minimum value of order = + 20,- Euro.

 

Packing + freight

Against invoicing of real charge.

 

Dispatch

By arrangement, parcel service or forwarder.

 

Collection at factory:

 

Monday-Thursday: 8.00 -12.00 am / 1.00 - 4.30 pm

Friday: 8.00 - 12.00 am / 1.00 - 3.00 pm

 

Delivery:

Please send a detailed order with enough precarriage.

 

Returns:

We regret, but this is not possible.

 

Terms of payment:    

  • Cash by self-collection, about 100,- Euro with 2 % cash discount.
  • Net cash on delivery without discount.
  • Net in advance without discount within 8 days of invoice and prior to dispatch of goods.       
  • Irrevocable letter of credit.       
  • Cash against documents.                            
  • By agreement.